Abstract
Today' broadband offerings are focused on much more that just providing high speed. The digital office and home have become increasing complex with a variety of voice, video and data applications running all at the same time. Providers need to distinguish their service offerings by ensuring a quality experience with all devices and applications. In order to do that, remote management, including auto-detection, provisioning, trouble shooting and personalized network optimization are key components to customer satisfaction. We will explore this important topic and review the features and capabilities of the DSL Forum's de-facto standard, Technical Report 69 (TR-069) and the associated BroadbandHome work that is pending.

Speaker Biography
Robin joined the Forum as Chief Operating Officer in July 2006 and is the senior full time executive.

He has worked in the telecommunications industry for over 14 years, starting in sales and sales management for Cable & Wireless and then moving onto BT before meeting his wife and moving to the US in 1999.

Robin has worked in business development and alliance management for various OSS software companies in the US. Mostly in network and service provisioning and activation for companies like Astracon, TTI Telecom and Evolving Systems, where he negotiated and managed several large OEM agreements.

He is originally from Cambridge in the UK. He received a B.A. degree (with Honours) from Queen Mary and Westfield College, University of London in 1992. He now lives in North Carolina. <Back>